- Delivery & Returns
All orders are posted on the same working day if ordered before 12:30pm. Delivery price will depend on value and weight of your order, available options will be shown during checkout. We provide a FREE UK delivery service within certain areas if you spend £100 (excl. VAT) or more. Please see the excluded areas below:
*Special UK Areas are Channel Islands, Northern Ireland, Scottish Islands & Isle of Man, for deliveries to these locations please contact us for shipping quotation before purchase. Please see post codes for these areas below:
HS,IV40,IV41,IV42,IV43,IV44,IV45,IV46,IV47,IV48,IV49,IV51,IV55,IV56,KA27,KA28,KW15,KW16,KW17,PA20,PA41,PA42,PA43,PA44,PA45, PA46,PA46,PA48,PA49,PA60,PA61,PA62,PA63,PA64,PA65,PA66,PA67,PA68,PA69,PA70,PA71,PA72,PA73,PA74,PA75,PA76,PA77,PA78, PH42,PH43,PH44,ZE,BT,IM,TR21,TR22,TR23,TR24,TR25
*Working days include Monday-Friday and exclude weekends and bank holidays in UK.
At Dawn Direct, our goal is to make your online shopping experience as enjoyable as possible. That is why, if you are not completely satisfied with your purchase, we will gladly accept returns up to 14 days from the date of purchase. You must return the goods in the condition that you received them. We shall not accept used products or those sent in an unsuitable condition.
Please email us with your name, phone number and order number and we shall contact you within 24 hours.